Erin Quon

Big Changes at EQ

A big change to EQ came this past month. It has come with lots of emotions, but the overwhelming feeling is of excitement! TL;DR, I started a new job, full-time, as a Project Manager for Barkley Project Group. Where I’ll be working with First Nations communities to develop renewable energy and energy efficiency projects. In […]

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Artificial Intelligence: inevitable, but not evil?

My first interaction with the term artificial intelligence, was when I saw the movie advertisements for Steven Spieldberg’s “A.I.”. In the movie, a robot named David, played by Haley Joel Osment becomes this near-future world’s first robot with human emotion and rationale. While androids are part of this world’s everyday life, they look exactly like

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A Reflection on National Indigenous History Month

June is National Indigenous History Month in Canada, officially since 2009 (then called National Aboriginal History Month). But I have only started hearing about it in the mainstream over the last few years. It’s an opportunity to deliberately set aside time in our days to honour stories, achievements, and resiliency of Indigenous Peoples. People who

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Developing ideas, an EQ Consulting workshop series

This case study describes a workshop for developing ideas and bringing them into the world. From ideation to purpose and action. Use Case Teaching professionals how to create clear vision statements and elevator pitches, and to establish their target audience. # of Attendees 10 – 20 Industry Environmental Professionals Common Problem The urgency we face

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Donning the Cape, and other ways to get in the zone for work

Recently I’ve been getting back into in-person networking. It’s great to interact with real live humans again. To share experiences that don’t feel as forced or awkward as they do online. When someone is a little box on your computer screen and they disappear abruptly once your timed session together ends, it’s more difficult to

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Gaining perspective in unconventional ways makes us better business leaders

I’ve spent a lot of my time recently speaking with company founders and business leaders. Their leadership styles and business offerings vary, but they all carry an inspirational passion for making the world a better place. The last time I was having this many conversations with these kinds of people, was back in 2017. Then,

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What’s the deal with customer success?

Many companies strive to be “customer-centric” but how many of them actually succeed? In order to truly put your customer’s needs first, to have them receive exceptional service, the experience you give your customers needs to be thoughtful. It needs to be personal. And most importantly, what you give your customers needs to be valuable.

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