Recently I’ve been getting back into in-person networking. It’s great to interact with real live humans again. To share experiences that don’t feel as forced or awkward as they do online. When someone is a little box on your computer screen and they disappear abruptly once your timed session together ends, it’s more difficult to […]
Donning the Cape, and other ways to get in the zone for work Read More »
I’ve spent a lot of my time recently speaking with company founders and business leaders. Their leadership styles and business offerings vary, but they all carry an inspirational passion for making the world a better place. The last time I was having this many conversations with these kinds of people, was back in 2017. Then,
Gaining perspective in unconventional ways makes us better business leaders Read More »
Many companies strive to be “customer-centric” but how many of them actually succeed? In order to truly put your customer’s needs first, to have them receive exceptional service, the experience you give your customers needs to be thoughtful. It needs to be personal. And most importantly, what you give your customers needs to be valuable.
What’s the deal with customer success? Read More »
By the end of January, most of you have completed your annual planning for the year. Sales and marketing strategy is mapped out for the next 6-12 months, and that includes a conference plan for the year. Big events might be booked already, booths ordered, and abstracts submitted. But it’s unlikely all your plans are
Conferences 101: making the most of your time Read More »
2022, what a year. As I reflect on the past 12 months, so much has happened, and almost none of it planned. The year stretches out and feels longer than it was, and I’m not sure if this is a good thing or a bad thing. Either way, it’s been a year of many celebrations
2022 Year In Review at EQ Consulting Read More »
What does it mean to be a good manager? Is there just one way to be good? What makes a manager a bad one? Most of us can tell you a thing or two about “bad manager(s)”. How about leadership, where does that come into play? We often expect our managers to be our leaders,
The importance of good leaders and managers Read More »
There are many people I’ve had the privilege to receive advice and mentorship from. Both formally and informally, I have learned from folks older and more experienced as well as younger and wiser. I try and return this favour to others when I can. This article shares the best of career advice that’s been given
Advice for my 18 year old self Read More »
Team success can be measured by many things, including growth, impact, or longevity. It’s important to know what drives you. What does success mean to you and your team, and what are you willing to sacrifice to achieve that success. I’ve experienced you don’t need to choose between impact and employee satisfaction. But you need
The art of leading a resilient team Read More »
Being organized isn’t something you need to be born with to be good at. I have always been a planner. If there is an idea to do something, my mind will immediately spiderweb into the multiple ways that idea can be carried out. It doesn’t matter if it’s for work, school, recreation. To be good
It’s not too late to get organized Read More »
Most companies have ‘values’ they display on their website and marketing material. Some list a few words, others have phrases, sometimes they come with definition sentences or paragraphs beneath them. In addition to Mission, Vision, Purpose, more and more companies are now including Values as part of their corporate definition. But to what end? What
Can company values do more than just pay lip service? Read More »